Last updated: 23/08/2026
Thank you for shopping with Brown Beauty. Below is everything you need to know about how we handle shipping, delivery times, and related queries.
- Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
- Shipping Time
Estimated delivery times depend on your location:
- United Kingdom: 5–10 business days
- Europe: 7–12 business days
- International Orders: 10–18 business days
Note: Delivery times may vary due to customs, weather conditions, or courier delays.
- Shipping Fees
- Free Shipping: Available on orders over £50
- Standard Shipping: Calculated at checkout based on your location
- Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this to monitor your delivery in real-time.
- Delays & Issues
We aim to deliver your order on time, but delays can occasionally occur.
Brown Beauty is not responsible for delays caused by:
- Courier issues
- Customs clearance
- Incorrect shipping details provided by the customer
- Incorrect Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).
We will investigate and assist with a replacement or resolution where possible.
- International Shipping & Customs
For international orders:
- Customs duties or import taxes may apply depending on your country
- These charges are the responsibility of the customer
- Contact Us
If you have any questions regarding your shipment, feel free to contact us:
Email: yuvi4074071@gmail.com
Response Time: Within 24–48 hours
We appreciate your trust in Brown Beauty and are committed to delivering your products safely and efficiently.